公司概况: 我们是一家外资公司,在深圳从事业务。作为我们会计团队的一部分,我们正在寻找一位高度组织和注重细节的人才加入我们,担任应收账款专员。理想的候选人将在管理我们的应收账款职能方面发挥关键作用,确保发票准确及时处理、收款并与客户保持良好的关系。流利的英语是必备条件,熟练使用Zoho Books是这个职位的额外加分项。 职责: 1. 审查和验证:仔细审查客户发票,确保准确性、完整性,并遵守相关政策和程序。 2. 异常解决:通过与内部团队、客户和第三方服务提供商密切合作,调查和解决付款差异,确保快速解决并维护客户满意度。 3. 收款:通过电子邮件和其他渠道与客户积极沟通,要求支付未付发票,清晰明确地说明付款方式和条件。 4. 账户管理:定期更新客户账户和记录,保持有关付款状态、信用额度和联系方式的准确和最新信息。 5. 收据核对:准确验证和登记收据,确保与客户账户和内部财务记录一致。 6. 开票系统:利用我们的开票系统及时准确地生成发票,确保包含所有相关信息。 7. 报告:协助生成应收账款活动的定期报告,包括账龄报告、现金流预测和其他相关指标。 8. 客户服务:为内部和外部利益相关者提供优质客户服务,及时解答询问、解决问题,并与客户保持积极 Requirements 要求: 1. 经验:至少1年应收账款或相关岗位的工作经验,具备扎实的基本簿记、信贷和会计原理的理解。 2. 技术能力:精通Microsoft Office套件,尤其是Excel,能够运用公式、数据处理和基本分析。 3. 客户服务:良好的客户服务技巧,包括能够专业沟通、处理查询并有效解决问题。 4. 组织能力:出色的组织能力,能够处理多项任务、满足截止日期,并能够独立工作。 5. 沟通能力:出色的英语口头和书面沟通能力,能够通过电子邮件和其他书面信函与客户有效沟通。 6. Zoho Books:熟悉Zoho Books或类似的会计软件者优先,能够熟练操作系统、生成发票和执行基本会计功能。
Manage Relationship 管理关系 Client 客户 • Build a professional image and maintain good relationships with CXG customers. • 建立专业形象并与关键客户保持良好关系。 • Provide excellent service to maintain a positive reputation for the business. • 提供优秀的服务,为企业保持良好的声誉。 • Ability to
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