Job Title: Customer Care Specialist Location: Shanghai, China Job model: Hybrid Responsibilities: Own the Prospect-to-Order and Order-to-Cash (PTO-OTC) Processes and partner with Sales team on the customer relationship. Manage sales order in-take and Support sales and marketing team to
Company Description Do you want to make an impact? Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect,
Job Description 接听客户的电话并解答价格、产品信息、送货周期等问题, 以达到公司考核要求 。 Answer inbound inquiries about product information, quotation, order status and complaints etc. in courteous manner to meet KPI. 有效地与公司内部相关部门(包括国外办事处)协调处理订单处理各个环节,并协助销售团队完成销售指标。 Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow and
Job Description Position Summary: Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales support functions. Responds to in-bound, routine customer inquiries regarding sales, product information, services, order status, complaints, and