Job Purpose •Own end-to-end service delivery performance, ensuring operational excellence, customer experience, and alignment with Lead Logistics product standards. •Drive transformation through digital adoption, process standardization, and continuous improvement, embedding The Maersk Way into daily operations.
Managing or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service). Preparing, reviewing, completing and booking customer orders/revisions to orders, according to valid procedures. Maintaining customer accounts and records of customer
We Offer Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It
The Customer Service Agent is to deliver ocean or supply chain service in line with Maersk values and policies, always maintaining a customer-centric approach. This role involves providing effective business solutions that address customer needs, and
We Offer Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Ensures consistent delivery in line with the brand. Contributes to the
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a technical project management or a customer-facing role. Experience working in technical product development and support Ability to communicate in English and Mandarin
作为实习生，在马士基环境内提供优质的客户体验。比如，订单处理，追踪物流信息，及时解决客户问题，提高客户满意度。 Requirement： 物流供应链、英语相关专业，2026年及之后毕业的在校学生。 可满足一周5天出勤，可实习3-6个月。 基本的英文读写能力，具备大学英语六级证书。 团队协作精神，能够与同事保持良好的合作关系； 良好的沟通能力和服务意识，能够熟练处理客户需求和问题； Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race,
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Role: As the CX Technical & Engineering Support
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global
The Customer Experience Specialist is responsible for managing and coordinating end-to-end logistics operations for assigned customers within the Maersk network. The role serves as a key point of contact across multiple stakeholders, ensuring operational excellence, timely
We Offer Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It
角色职责:岗位职责（Job Responsibilities） 作为 Cx（Carrier Excellence）推动者，基于现场问题和数据，持续推进流程与质量改进 组织和参与 Kaizen、DIVE / RRCA、Gemba Walk 等持续改进活动，跟踪行动项闭环 基于问题数据（如误工、Turnback、质量问题等）进行分析，并输出改进建议 支持 目视化管理、Cx Room / Quality Clinic、Dashboard 等精益与质量可视化工作 协调跨部门（生产、质量、售后、工程等）推进 Cx 改进行动 支持 数字化问题追踪系统 / CxApp / MES 等持续改进相关工具的应用和优化 根据业务发展需要，参与并支持领导安排的相关专项或改进类工作。 任职要求（Qualifications） 必须要求（Must Have） 本科及以上学历，工程、制造、质量或相关专业 ≥3 年 Cx / 精益 /
We Offer Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It
About this Position The Network Supply Planning specialist is a key role in Henkel Supply Chain Planning. She/He is responsible for ensuring that the supply of finished products is closely aligned with business needs, achieving efficient
Job Summary Assist the marketing team in advancing AI-driven digital customer experience (CX) optimization initiatives In This Role, Your Responsibilities Will Be: 1, Research and design AI-driven customer journey analyses and touchpoint optimization plans. 2, Assist in
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter –
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Job Family Group: Marketing Group Job Description: Digital PU Lead has clear accountability for the execution, implementation, adoption and commercial success of digital tools. While Central IT builds the tools, the MDL ensures those tools are